Your ibi account

Your content is on your ibi device which is tied to your account and only accessible by you. Setting up your account is pretty simple, just download the app for the platform you want to use; ie. phone, tablet or desktop and sign in with your original credentials. 

  • Multiple accounts: You can set-up ibi for the entire family so that they can all be a part of the fun. As the device's primary user you can add more users to the box. Rest assured each user will have a separate space on the box that will not be accessible by other users. They would each get a private account and you'll be notified once they join it. The members need to make sure they join using the same email id on which they have been invited on

How to add a user?

  1. Open the ibi mobile or web app
  2. Tap the settings icon in the upper left hand corner of the screen
  3. Tap Settings
  4. Tap Add another member
  5. Follow the on screen setup process

  • Multiple devices: Liking your ibi? You can manage more than one ibi from your current account without even making additional accounts.

How to set up another ibi?

  1. Ensure the other ibi is powered on and the LED is solid white
  2. Ensure the mobile device is connected to the same network that ibi will be used on
  3. Open the ibi mobile or web app
  4. Tap the settings icon in the upper left hand corner of the screen
  5. Tap Settings
  6. Tap Add another ibi
  7. Follow the on screen setup process

In case you forget your password don't worry, the app has easy instructions to reset it. Be sure to check your junk/spam folder for the password rest email as it occasionally can make its way in there.